Appointment Policies:

Please read through the following policies carefully. By booking an appointment with Tarnee Morris, you agree to all the terms and conditions stated below and any other policy or terms and conditions provided by Tarnee Morris. 

Deposits

• All deposits will be deducted from the final price of the service with final payment due upon completion of your appointment.
• Deposits are NON-REFUNDABLE 
• Deposits are NON-TRANSFERABLE, unless the appointment has been rescheduled with a minimum of 48 hours of the booked appointment.
• Deposits are only transferable for up to 3 months. After 3 months, the deposit will be forfeited. It is up to the client to book their appointment and will lose their deposit.

Appointments

• Please ensure you arrive on time for your appointments. 
• For all clients running later than 10 minutes, your appointment will be cancelled and you will incur a cancellation fee of $30. All future appointments will be canceled until the fee is paid.
• Please inform us if you are running late via Instagram or contact us at 0405341339 immediately - however, please note we cannot always guarantee we will still have time for your appointment and it may need to be rescheduled with a potential cancellation fee.
• All appointments must be canceled or rescheduled via your account through Timely only. 
• No wet fake tan is allowed at appointments. Wet fake tan can ruin our beds and cannot be removed. If you arrive with wet fake tan, you will be turned away and required to pay the full remaining amount and your deposit will be forfeited. 

Cancellations/No Shows

• Please provide more than 48 hours notice for appointment cancellations.
• All cancellations or rescheduled appointments under 48 hours will result in a $30 cancellation fee and your deposit will be forfeited. All future appointments will be canceled until the fee is paid.
• Any cancellation or rescheduling made under 12 hours will result in the full remaining amount of your service being charged. All future appointments will be canceled until the fee is paid.
• No-show appointments will result in the full remaining amount of your service being charged. All future appointments will be canceled until the fee is paid.
• By booking your appointment, you are agreeing that my saved card on file can be charged if I fail to pay cancellation, no-show, or deposit fees.

Payments

• We don’t accept bank transfers.
• Payment is to be made via cash or card only.
• Payments must be made in full after your appointment has been completed.
• We do not offer refunds on the full amount paid.

Add-On Fees

• A $15 after 6 PM fee or a $10 Saturday fee may be automatically applied to your appointment.
• A $50 Saturday or After 6 PM fee may be automatically applied to your brow tattoo appointment.

Course Policies:

Deposits

• All deposits for courses and mentoring are non-refundable and non transferable.
• If you are unable to attend the in-person training day or online course after paying the deposit, the course date can only be transferred up to a maximum of 3 months from the original date.

Late Cancellation Fee

• Canceling or rescheduling within 30 days of the course date will incur a late cancellation fee of $300 per training day.

Rescheduling

• You can reschedule your course date without additional fees up to 30 days prior to the booked course date.

Emergencies/Unwell

• If you are unwell or face an emergency prior to the course, you may transfer the course to another date within 3 months. However, a late cancellation fee of $300 per training day still applies.

Extra Training

• Additional training may be recommended if you need further help with tips and tricks to better understand the course material, at your own expense.
• If any days or hours are missed throughout the course, you will need to schedule extra training to make up for the missed time, which will be at your own expense. Pricing will be determined based on the duration of the extra training needed.

Payments

• Bank transfer is recommended for course payments. Card or cash payments are also accepted in the salon.
• Payments must be made in full 7 days prior to your course date.
• Payment plans are available upon request. Please email us for details to arrange a plan.
• Payment plans must be completed in full prior to your course date.
• AfterPay is also available. Please email us to arrange payment via AfterPay.
• We do not offer refunds on full or partial payments for any courses or mentoring.